Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly: name, phone number, email address, and location data when you use the app. We also collect usage data such as booking history, search queries, and device information.
2. How We Use Your Information
We use your information to: provide and improve the Platform, process bookings and payments, send booking confirmations and reminders via WhatsApp/SMS/email, personalize your experience, and ensure platform safety.
3. Information Sharing
We share your information with: venue owners (for booking fulfillment), payment processors (Razorpay), and as required by law. We never sell your personal data to third parties.
4. Data Security
We implement industry-standard security measures including encrypted data transmission (TLS), secure password hashing, and access controls. However, no system is 100% secure.
5. Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion of your account, opt out of marketing communications, and export your data.
6. Cookies and Tracking
We use essential cookies for authentication and session management. We use analytics to understand how users interact with the Platform. You can control cookie settings in your browser.
7. Data Retention
We retain your data for as long as your account is active. After account deletion, we retain anonymized data for analytics purposes. Transaction records are retained as required by Indian tax law.
8. Contact
For privacy-related inquiries, contact our Data Protection Officer at privacy@striiva.com.